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Introduction to Hotel Departments
Course

Start Date

October 19 

6-Weeks Course

Offline / Armenian

1x Per Week

Description

A comprehensive foundational course that introduces students to the core functions and operations within a hotel. Students will gain an understanding of hotel departments, technologies, career opportunities, and how they all work together to provide exceptional guest experiences.

Syllabus

Through engaging lectures, real-life examples, and practical exercises, participants will develop hands-on knowledge in the following key areas of hotel operations:

 

  • Introduction to Hospitality and Tourism in Armenia

  • Hotel Departments Overview

    • Front Office 

    • Housekeeping & Maintenance

    • F&B 

    • Sales & Events

    • Accounting & Procurement 

  • Technologies and Systems used in Hotels

  • Career Opportunities

What Will You Gain

Upon completion of this course, participants will have acquired the following essential skills and knowledge:

 

  • Strong Foundation in Hotel Operations: Clear understanding of how Front Office, Housekeeping, F&B, Sales, and Maintenance work together to deliver excellent guest experiences.

  • Training on Hotel Systems: Practical familiarity with key industry tools like PMS, POS, and other hotel management software.

  • Job-Ready Skills for Entry-Level Roles: Communication, time management, and problem-solving skills needed to succeed in any hotel department.

  • Real Industry Insights: Practical examples, case studies, and real-world scenarios from leading hotels to help you understand daily operations and challenges.

Tuition

The price for 6 week course is: 55,000 AMD 

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