Maple & Apricot
Hospitality Academy
OPERA PMS Training
Start Date
October 15
2 Month Course
Online / Armenian
1x Per Week
Description
In partnership with Bliss Hospitality, a recognized international provider of hospitality technology solutions, we offer students the opportunity to train on the Opera PMS Cloud interface. Their expertise in cutting-edge training ensures students will gain proficiency with the same system used by top hotels worldwide. This course is ideal for those looking to pursue careers in front desk or reservations positions.
Syllabus
Through engaging lectures, modules provided by Bliss Hospitality, and hands-on experience with the Opera PMS Cloud interface, participants will develop practical knowledge in the following key areas of hotel operations:
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Introduction to Opera PMS and Guest Management
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Learn the system interface
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Navigate guest profiles
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Understand the full check-in and check-out process
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Reservations and Room Management
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Master room availability
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Booking management
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Rate plans and room assignments
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Billing and Financial Management
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Handle guest invoices
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Payment processing
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Billing adjustments
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End-of-day reporting
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What Will You Gain
Upon completion of this course, participants will have gained the following:
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Proficiency in Opera PMS Cloud from basic to intermediate level
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Hands-on experience through real hotel scenario simulations
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A job-ready skill set for front desk and reservations positions
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A Certificate of Achievement from Maple & Apricot Hospitality Academy and Bliss Hospitality